How to choose a ticketing platform in Côte d’Ivoire
To choose an online ticketing platform in Côte d’Ivoire, compare six things: the payment methods accepted (Wave, Orange Money, MTN MoMo, Moov Money and card), the real cost per ticket, when and how you get paid, protection against fake tickets, door control without a network, and what you keep of your buyers.
Every home page says the same thing — “simple”, “secure”, “fast”. The differences are in details you only discover once the event is live. This guide lays them out, with the exact questions to put to any provider before you hand them your sales.
1. The payment methods actually accepted
In Côte d’Ivoire most buyers pay by mobile money. A platform that accepts only one or two operators cuts you off from part of your audience, and you will never see it in your numbers: a buyer who cannot find their payment method leaves no trace, they just leave.
Check the full list — Wave, Orange Money, MTN MoMo, Moov Money — plus bank cards for the diaspora and companies. Check too that payment settles in FCFA, with no conversion for the buyer.
The payment methods to insist on
- Wave
- Orange Money
- MTN MoMo
- Moov Money
- Visa / Mastercard
- Wallet TiketBurst
All payments settle in FCFA, with no exchange fees.
2. The real cost, per ticket
Compare the amount you receive on a ticket, not the headline percentage. Three questions are enough: is the commission taken from your revenue or added to the buyer’s price? Are the mobile money operator’s fees included or charged on top? Is there a subscription, a listing fee or a withdrawal fee?
A commission added to the buyer’s price looks free to the organizer, but it raises the final price and lowers sales. A commission taken on the organizer side is simpler to read: the buyer pays the price shown.
Run the numbers on your best-selling ticket, with a worked example requested from the provider in writing.
At TiketBurst the commission is taken on the organizer side on tickets sold; the buyer pays the price shown. Current rates are published on the pricing page. See pricing
3. When and how you get paid
This is the question people forget and the one that weighs most on cash flow. Ask where takings land, on what date they are paid out to you, to which payment method, and what happens if the event is cancelled or postponed.
A serious platform holds part of the funds until after the event: that is what makes refunding buyers possible if it is cancelled. It is not a flaw, provided the schedule is written down, visible in your account and kept.
4. Protection against fake tickets
A PDF ticket or a static image can be photographed and reshared on WhatsApp: several people can turn up with the same code. Ask how the platform prevents that.
Two protections make the difference: a QR code that changes at short intervals, so a screenshot is already expired, and single-use validation, so a scanned ticket cannot be scanned again at another gate.
5. Door control when the network drops
In a full venue or a stadium, 4G saturates exactly when the crowd arrives. If the scanning app needs a connection to validate each ticket, the door stops.
Ask whether scanning works offline, how many phones can scan at once, and how scans sync afterwards. Ask to test it before your event, not on the night.
6. What you keep of your buyers
Your buyer list is the base of your next event. Check that you can access it, that you can message attendees (SMS, email), and that sales are attributed by channel — so you know whether Instagram, WhatsApp or an ambassador did the selling.
- Door sales
- Tickets sold at the door must count in the same tally as online sales.
- Transfer and resale
- A buyer who can no longer come must be able to pass their seat on without creating a duplicate — and you must be able to block or cap resale.
- Live streaming
- Selling access to a live stream reaches the diaspora beyond the venue’s capacity.
The questions to ask before you sign
Put these questions in writing to every platform you are considering. A vague answer is an answer.
- Payment
- Which mobile money operators and which cards do you accept, in FCFA?
- Cost
- On a 5,000 FCFA ticket, exactly how much do I receive, all fees included?
- Payout
- On what date and to which account am I paid? What happens if I cancel?
- Fraud
- Does a screenshot of a ticket pass the door? Can a ticket be scanned twice?
- Network
- Does scanning work without a connection? Can I test it before the day?
- Data
- Do I get my buyer list, and can I message them?
What TiketBurst does on each of these points
TiketBurst is an Ivorian ticketing platform based in Abidjan. Payment: Wave, Orange Money, MTN MoMo, Moov Money, Visa or Mastercard and wallet, in FCFA. Cost: the commission is taken on the organizer side on tickets sold, never added to the buyer’s price, and you pay nothing before your first sale.
Payout: takings follow a reserve schedule shown in the organizer area, then are settled under the organizer contract. Fraud: a QR code that changes at short intervals (every 30 seconds by default) and single-use validation. Network: the scanning app validates offline and syncs when the connection returns. Data: attendee list, messages to buyers, door sales, ticket transfer, controlled resale and live streaming.
Frequently asked questions
What is the best ticketing platform in Côte d’Ivoire?
The one that accepts every payment method your audience uses (Wave, Orange Money, MTN MoMo, Moov Money, card), whose real cost per ticket is written down, that tells you when you get paid, and whose door control holds up against fraud and network outages. Compare on those criteria rather than on the home page.
How much does online ticketing cost in Côte d’Ivoire?
Most platforms take a percentage per ticket sold, sometimes with a subscription. Compare the net amount received on a given ticket, and check whether the commission comes out of your revenue or is added to the buyer’s price.
Do I need a different platform for a small event?
No. For a small event, favour a platform with no subscription or fixed fees, where you only pay when you sell. Door control and mobile money matter as much for a hundred people as for ten thousand.
Can I use online ticketing for a free event?
Yes. Free registration issues a QR code just like a paid ticket: you keep control of capacity and of the list of people who actually turned up.
Can I switch platforms mid-sale?
It is possible but risky: two ticketing systems in parallel keep two tallies and open the door to overbooking. Choose before sales open, and test scanning before the day.
Compare with your own event
Create your event and prices in a few minutes to see exactly what you would receive per ticket. You pay nothing before your first sale.